Contact us
A real person reads these inboxes, Monday to Friday, 9am to 5pm UK time. Email is the fastest way to reach us, and we aim to reply within one working day.
Last updated: 20 August 2026
These pages are designed to make our legal identity transparent for payment providers and customers alike.
Email us
General enquiries
hello@booksbymurando.co.ukAnything that does not fit the boxes below, including press and supplier enquiries.
Typical response: 1 working day
Customer support
support@booksbymurando.co.ukHelp with an existing order, a question about a condition grade, or a complaint.
Typical response: 1 working day
Orders & delivery
orders@booksbymurando.co.ukDispatch status, tracking, address changes and missing parcels.
Typical response: 1 working day
Returns & refunds
returns@booksbymurando.co.ukStart a return, report a damaged or incorrect book, chase a refund.
Typical response: 1 working day
Write to us
MOTOR PARTS MURANDO LIMITED15 Midhurst Grove
Tettenhall
Wolverhampton
WV6 8XN
United Kingdom
This is our registered office and the premises books are packed and posted from. Please do not send a return without emailing returns@booksbymurando.co.uk first, so we can match your parcel to your order.
Who you are dealing with
Books by Murando is a trading name of MOTOR PARTS MURANDO LIMITED, a private limited company registered in England & Wales, company number 17402294. Director: Sebastian Florin Mutescu.
View full company information →Before you email
- Delivery times, tracking and lost parcels: Delivery & Shipping
- Sending something back: Returns & Refunds
- Looking for a title we do not stock: Book finding service